{"id":6354,"date":"2024-03-14T10:12:20","date_gmt":"2024-03-14T09:12:20","guid":{"rendered":"https:\/\/kb.apptec360.com\/manual\/knowledgebase\/depannage\/"},"modified":"2024-12-04T05:39:15","modified_gmt":"2024-12-04T04:39:15","slug":"depannage","status":"publish","type":"knowledgebase","link":"https:\/\/kb.apptec360.com\/manual\/fr\/knowledgebase\/exigences-et-installation\/configuration-de-lappliance-virtuelle\/depannage\/","title":{"rendered":"D\u00e9pannage"},"content":{"rendered":"\n

1. Vous n’avez pas re\u00e7u d’e-mail lors de la configuration de l’appliance \u00e0 l’\u00e9tape 5 – Accord de licence : <\/p>\n\n

Assurez-vous que vos param\u00e8tres de courrier \u00e9lectronique sont corrects, comme indiqu\u00e9 \u00e0 l’\u00e9tape 3 – Param\u00e8tres du serveur. Pour renvoyer le mot de passe, cochez la case \u00ab\u00a0R\u00e9initialiser les mots de passe et envoyer un courrier de cr\u00e9ation de compte pour toutes les licences client incluses\u00a0\u00bb \u00e0 l’\u00e9tape 5 – Contrat de licence, avant d’ex\u00e9cuter \u00e0 nouveau la commande \u00ab\u00a0Configurer l’appareil\u00a0\u00bb.<\/p>\n\n

2. Vous avez re\u00e7u une erreur concernant Let’s Encrypt lors de la configuration \u00e0 l’\u00e9tape cinq – Accord de licence : <\/p>\n\n

Assurez-vous que l’appareil est accessible par son nom de domaine sur le port 80. Let’s encrypt \u00e9crit \u00e9galement un journal dans \u00ab\u00a0\/var\/log\/letsencrypt\u00a0\u00bb qui peut aider \u00e0 la r\u00e9solution des probl\u00e8mes.<\/p>\n","protected":false},"parent":6439,"menu_order":0,"template":"","class_list":["post-6354","knowledgebase","type-knowledgebase","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/kb.apptec360.com\/manual\/fr\/wp-json\/wp\/v2\/knowledgebase\/6354","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kb.apptec360.com\/manual\/fr\/wp-json\/wp\/v2\/knowledgebase"}],"about":[{"href":"https:\/\/kb.apptec360.com\/manual\/fr\/wp-json\/wp\/v2\/types\/knowledgebase"}],"version-history":[{"count":1,"href":"https:\/\/kb.apptec360.com\/manual\/fr\/wp-json\/wp\/v2\/knowledgebase\/6354\/revisions"}],"predecessor-version":[{"id":6355,"href":"https:\/\/kb.apptec360.com\/manual\/fr\/wp-json\/wp\/v2\/knowledgebase\/6354\/revisions\/6355"}],"up":[{"embeddable":true,"href":"https:\/\/kb.apptec360.com\/manual\/fr\/wp-json\/wp\/v2\/knowledgebase\/6439"}],"wp:attachment":[{"href":"https:\/\/kb.apptec360.com\/manual\/fr\/wp-json\/wp\/v2\/media?parent=6354"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}