{"id":33834,"date":"2024-03-14T10:19:38","date_gmt":"2024-03-14T09:19:38","guid":{"rendered":"https:\/\/kb.apptec360.com\/manual\/knowledgebase\/bug-report\/"},"modified":"2024-12-04T05:39:00","modified_gmt":"2024-12-04T04:39:00","slug":"bug-report","status":"publish","type":"knowledgebase","link":"https:\/\/kb.apptec360.com\/manual\/hu\/knowledgebase\/general-settings\/account-overview\/account-information\/bug-report\/","title":{"rendered":"Hibajelent\u00e9s"},"content":{"rendered":"\n<p>A hibajelent\u00e9st k\u00f6zvetlen\u00fcl a t\u00e1mogat\u00e1snak k\u00fcldheti el a probl\u00e9m\u00e1k vagy hib\u00e1k bejelent\u00e9s\u00e9re, \u00e9s tartalmaz inform\u00e1ci\u00f3kat \u00e9s napl\u00f3kat a fi\u00f3kj\u00e1r\u00f3l \u00e9s a be\u00e1ll\u00edt\u00e1sokr\u00f3l.<\/p>\n\n<table id=\"tablepress-3\" class=\"tablepress tablepress-id-3\">\n<caption style=\"caption-side:bottom;text-align:left;border:none;background:none;margin:0;padding:0;\"><a href=\"https:\/\/kb.apptec360.com\/manual\/wp-admin\/admin.php?page=tablepress&#038;action=edit&#038;table_id=3\" rel=\"nofollow\">Szerkeszt\u00e9s<\/a><\/caption>\n<tbody class=\"row-hover\">\n<tr class=\"row-1 odd\">\n\t<td class=\"column-1\"><br\/>\n        <p>T\u00e1rgy:<\/p><br\/>\n      <\/td><td class=\"column-2\"><br\/>\n        <p>A hibajelent\u00e9s t\u00e1rgya. Adjon meg egy jegysz\u00e1mot, ha ezt egy megl\u00e9v\u0151 t\u00e1mogat\u00e1si jegyhez szeretn\u00e9 hozz\u00e1adni. <\/p><br\/>\n      <\/td>\n<\/tr>\n<tr class=\"row-2 even\">\n\t<td class=\"column-1\"><br\/>\n        <p>V\u00e1rhat\u00f3 viselked\u00e9s<\/p><br\/>\n      <\/td><td class=\"column-2\"><br\/>\n        <p>\u00cdrja le r\u00e9szletesen, hogy mit tett \u00e9s mit v\u00e1rt, hogy mi fog t\u00f6rt\u00e9nni.<\/p><br\/>\n      <\/td>\n<\/tr>\n<tr class=\"row-3 odd\">\n\t<td class=\"column-1\"><br\/>\n        <p>T\u00e9nyleges viselked\u00e9s<\/p><br\/>\n      <\/td><td class=\"column-2\"><br\/>\n        <p>\u00cdrja le r\u00e9szletesen, hogy pontosan mi t\u00f6rt\u00e9nt. K\u00e9rj\u00fck, pontosan id\u00e9zze a hiba\u00fczeneteket. Az is seg\u00edt, ha k\u00e9perny\u0151k\u00e9peket csatol a csatolm\u00e1nyhoz.  <\/p><br\/>\n      <\/td>\n<\/tr>\n<tr class=\"row-4 even\">\n\t<td class=\"column-1\"><br\/>\n        <p>Mikor tapasztalta a probl\u00e9m\u00e1t?<\/p><br\/>\n      <\/td><td class=\"column-2\"><br\/>\n        <p>K\u00e9rj\u00fck, adja meg a pontos id\u0151pontot, amikor a konkr\u00e9t hiba\u00fczenetet\/probl\u00e9m\u00e1t kapta.<\/p><br\/>\n        <p>Legjobb esetben a m\u00e1sodperceket is tartalmazza, pl. 18:55:27<\/p><br\/>\n      <\/td>\n<\/tr>\n<tr class=\"row-5 odd\">\n\t<td class=\"column-1\"><br\/>\n        <p>Megism\u00e9telhet\u0151 a probl\u00e9ma? Ha igen, hogyan (r\u00e9szletesen)? <\/p><br\/>\n      <\/td><td class=\"column-2\"><br\/>\n        <p>\u00cdrja le r\u00e9szletesen, hogyan tudja reproduk\u00e1lni a probl\u00e9m\u00e1t.<\/p><br\/>\n      <\/td>\n<\/tr>\n<tr class=\"row-6 even\">\n\t<td class=\"column-1\"><br\/>\n        <p>M\u0171k\u00f6d\u00f6tt ez a funkci\u00f3 kor\u00e1bban az elv\u00e1r\u00e1soknak megfelel\u0151en? Ha igen, meddig? <\/p><br\/>\n      <\/td><td class=\"column-2\"><br\/>\n        <p>Ha nem tudja, hagyja \u00fcresen.<\/p><br\/>\n      <\/td>\n<\/tr>\n<tr class=\"row-7 odd\">\n\t<td class=\"column-1\"><br\/>\n        <p>Voltak-e konkr\u00e9t v\u00e1ltoztat\u00e1sok a rendszerben a probl\u00e9ma megjelen\u00e9se el\u0151tt? Ha igen, milyen v\u00e1ltoztat\u00e1sokat (r\u00e9szletesen)? <\/p><br\/>\n      <\/td><td class=\"column-2\"><br\/>\n        <p>Mindig eml\u00edtse meg, hogy mi volt a legut\u00f3bbi v\u00e1ltoztat\u00e1s vagy int\u00e9zked\u00e9s a probl\u00e9ma megjelen\u00e9se el\u0151tt, m\u00e9g akkor is, ha \u00fagy gondolja, hogy ez l\u00e9nyegtelen.<\/p><br\/>\n      <\/td>\n<\/tr>\n<tr class=\"row-8 even\">\n\t<td class=\"column-1\"><br\/>\n        <p>Ha alkalmazhat\u00f3: Mely k\u00e9sz\u00fcl\u00e9kmodellek \u00e9s oper\u00e1ci\u00f3s rendszer verzi\u00f3k \u00e9rintettek?<\/p><br\/>\n      <\/td><td class=\"column-2\"><br\/>\n        <p>K\u00e9rj\u00fck, mindig adja meg a pontos oper\u00e1ci\u00f3s rendszer verzi\u00f3j\u00e1t (pl. iOS 14.7.1 vagy Android 11).<\/p><br\/>\n      <\/td>\n<\/tr>\n<tr class=\"row-9 odd\">\n\t<td class=\"column-1\"><br\/>\n        <p>Ha alkalmazhat\u00f3: Mi az eszk\u00f6z nyilv\u00e1nos IP-c\u00edme \u00e9s\/vagy sorsz\u00e1ma?<\/p><br\/>\n      <\/td><td class=\"column-2\"><br\/>\n        <p>Nevezzen meg legal\u00e1bb egyet, m\u00e9g akkor is, ha az \u00f6sszes eszk\u00f6z \u00e9rintett.<\/p><br\/>\n      <\/td>\n<\/tr>\n<tr class=\"row-10 even\">\n\t<td class=\"column-1\"><br\/>\n        <p>Napl\u00f3f\u00e1jlok felv\u00e9tele<\/p><br\/>\n      <\/td><td class=\"column-2\"><br\/>\n        <p>Jel\u00f6lje be ezt, hogy a hibajelent\u00e9ssel egy\u00fctt elk\u00fcldje a napl\u00f3f\u00e1jlt. Ezt aj\u00e1nlott megtenni. <\/p><br\/>\n      <\/td>\n<\/tr>\n<tr class=\"row-11 odd\">\n\t<td class=\"column-1\"><br\/>\n        <p>Az aktu\u00e1lis VPP \u00e1llapot lek\u00e9rdez\u00e9se az Apple-t\u0151l \u00e9s a hibajelent\u00e9shez val\u00f3 csatol\u00e1sa<\/p><br\/>\n      <\/td><td class=\"column-2\"><br\/>\n        <p>Tartalmazza a VPP licenckijel\u00f6l\u00e9sekkel kapcsolatos inform\u00e1ci\u00f3kat. Csak akkor aktiv\u00e1lja ezt, ha az \u00fcgyf\u00e9lszolg\u00e1lat k\u00e9ri, vagy ha a probl\u00e9m\u00e1ja a VPP-vel kapcsolatos. <\/p><br\/>\n      <\/td>\n<\/tr>\n<tr class=\"row-12 even\">\n\t<td class=\"column-1\"><br\/>\n        <p>Mell\u00e9klet<\/p><br\/>\n      <\/td><td class=\"column-2\"><br\/>\n        <p>Csatoljon b\u00e1rmilyen hasznos f\u00e1jlt (pl. k\u00e9perny\u0151k\u00e9pet egy hiba\u00fczenetr\u0151l).<\/p><br\/>\n      <\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n<div class=\"pagebreak-after\"><\/div>\n","protected":false},"parent":33836,"menu_order":0,"template":"","class_list":["post-33834","knowledgebase","type-knowledgebase","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/kb.apptec360.com\/manual\/hu\/wp-json\/wp\/v2\/knowledgebase\/33834","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kb.apptec360.com\/manual\/hu\/wp-json\/wp\/v2\/knowledgebase"}],"about":[{"href":"https:\/\/kb.apptec360.com\/manual\/hu\/wp-json\/wp\/v2\/types\/knowledgebase"}],"version-history":[{"count":2,"href":"https:\/\/kb.apptec360.com\/manual\/hu\/wp-json\/wp\/v2\/knowledgebase\/33834\/revisions"}],"predecessor-version":[{"id":34807,"href":"https:\/\/kb.apptec360.com\/manual\/hu\/wp-json\/wp\/v2\/knowledgebase\/33834\/revisions\/34807"}],"up":[{"embeddable":true,"href":"https:\/\/kb.apptec360.com\/manual\/hu\/wp-json\/wp\/v2\/knowledgebase\/33836"}],"wp:attachment":[{"href":"https:\/\/kb.apptec360.com\/manual\/hu\/wp-json\/wp\/v2\/media?parent=33834"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}