{"id":52855,"date":"2024-03-19T07:10:06","date_gmt":"2024-03-19T06:10:06","guid":{"rendered":"https:\/\/kb.apptec360.com\/manual\/knowledgebase\/remote-control-your-device\/"},"modified":"2024-12-04T05:33:34","modified_gmt":"2024-12-04T04:33:34","slug":"remote-control-your-device","status":"publish","type":"knowledgebase","link":"https:\/\/kb.apptec360.com\/manual\/sv\/knowledgebase\/general-settings\/remote-control\/teamviewer\/remote-control-your-device\/","title":{"rendered":"Fj\u00e4rrkontroll av din enhet"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p>F\u00f6r att fj\u00e4rrstyra din enhet v\u00e4ljer du enheten, klickar p\u00e5 hjulet och v\u00e4ljer &#8221;TeamViewer Remote Control&#8221;<\/p>\n\n\n\n<p>Om det redan finns en aktiv session kan du antingen anv\u00e4nda den gamla sessionen eller skapa en ny.<\/p>\n\n\n\n<p>Bekr\u00e4fta att du vill skapa en ny TeamViewer-session.<\/p>\n\n\n\n<p>Efter n\u00e5gra sekunder kommer du att f\u00e5 en l\u00e4nk till din TeamViewer-session. Du kan klicka p\u00e5 &#8221;Start&#8221; f\u00f6r att \u00f6ppna l\u00e4nken i ett nytt f\u00f6nster. <\/p>\n<\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"436\" height=\"558\" src=\"https:\/\/kb.apptec360.com\/manual\/wp-content\/uploads\/2024\/03\/remote_control.jpg\" alt=\"\" class=\"wp-image-540\" srcset=\"https:\/\/kb.apptec360.com\/manual\/wp-content\/uploads\/2024\/03\/remote_control.jpg 436w, https:\/\/kb.apptec360.com\/manual\/wp-content\/uploads\/2024\/03\/remote_control-234x300.jpg 234w\" sizes=\"(max-width: 436px) 100vw, 436px\" \/><\/figure>\n<\/div><\/div>\n<\/div>\n\n<div class=\"pagebreak-after\"><\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<p>Den h\u00e4r l\u00e4nken \u00f6ppnar din installerade TeamViewer och ansluter dig till din enhet.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"532\" height=\"322\" src=\"https:\/\/kb.apptec360.com\/manual\/wp-content\/uploads\/2024\/03\/tv-connect.jpg\" alt=\"\" class=\"wp-image-544\" srcset=\"https:\/\/kb.apptec360.com\/manual\/wp-content\/uploads\/2024\/03\/tv-connect.jpg 532w, https:\/\/kb.apptec360.com\/manual\/wp-content\/uploads\/2024\/03\/tv-connect-300x182.jpg 300w\" sizes=\"(max-width: 532px) 100vw, 532px\" \/><\/figure>\n<\/div><\/div>\n<\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\">\n<p>Nu m\u00e5ste du bekr\u00e4fta anslutningen p\u00e5 sj\u00e4lva enheten f\u00f6r att kunna fj\u00e4rrstyra den.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:50%\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"406\" height=\"356\" src=\"https:\/\/kb.apptec360.com\/manual\/wp-content\/uploads\/2024\/03\/tv-remote.jpg\" alt=\"\" class=\"wp-image-546\" srcset=\"https:\/\/kb.apptec360.com\/manual\/wp-content\/uploads\/2024\/03\/tv-remote.jpg 406w, https:\/\/kb.apptec360.com\/manual\/wp-content\/uploads\/2024\/03\/tv-remote-300x263.jpg 300w\" sizes=\"(max-width: 406px) 100vw, 406px\" \/><\/figure>\n<\/div><\/div>\n<\/div>\n\n<p>Om du anv\u00e4nder iOS kommer du att f\u00e5 ett meddelande i AppTec360 MDM Client. Med den l\u00e4nken kommer enheten att ansluta sig till fj\u00e4rrsessionen. Beroende p\u00e5 enhetens meddelandeinst\u00e4llningar \u00e4r det m\u00f6jligt att du inte f\u00e5r n\u00e5got meddelande och m\u00e5ste \u00f6ppna AppTec360 MDM Client manuellt.  <\/p>\n\n<p>P\u00e5 vissa Android-enheter (t.ex. Samsung) m\u00e5ste du installera ytterligare en app som till\u00e4gg. TeamViewer-appen p\u00e5 enheten kommer att informera dig om detta, om det \u00e4r n\u00f6dv\u00e4ndigt p\u00e5 din enhet. <\/p>\n\n<div class=\"pagebreak-after\"><\/div>\n","protected":false},"parent":52860,"menu_order":0,"template":"","class_list":["post-52855","knowledgebase","type-knowledgebase","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/kb.apptec360.com\/manual\/sv\/wp-json\/wp\/v2\/knowledgebase\/52855","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kb.apptec360.com\/manual\/sv\/wp-json\/wp\/v2\/knowledgebase"}],"about":[{"href":"https:\/\/kb.apptec360.com\/manual\/sv\/wp-json\/wp\/v2\/types\/knowledgebase"}],"version-history":[{"count":2,"href":"https:\/\/kb.apptec360.com\/manual\/sv\/wp-json\/wp\/v2\/knowledgebase\/52855\/revisions"}],"predecessor-version":[{"id":53792,"href":"https:\/\/kb.apptec360.com\/manual\/sv\/wp-json\/wp\/v2\/knowledgebase\/52855\/revisions\/53792"}],"up":[{"embeddable":true,"href":"https:\/\/kb.apptec360.com\/manual\/sv\/wp-json\/wp\/v2\/knowledgebase\/52860"}],"wp:attachment":[{"href":"https:\/\/kb.apptec360.com\/manual\/sv\/wp-json\/wp\/v2\/media?parent=52855"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}