{"id":1780,"date":"2024-03-26T07:28:41","date_gmt":"2024-03-26T06:28:41","guid":{"rendered":"https:\/\/kb.apptec360.com\/manual\/?post_type=knowledgebase&#038;p=1780"},"modified":"2024-03-26T07:28:41","modified_gmt":"2024-03-26T06:28:41","slug":"teamviewer","status":"publish","type":"knowledgebase","link":"https:\/\/kb.apptec360.com\/manual\/knowledgebase\/android-enterprise-fully-managed-device-configuration\/remote-control\/teamviewer\/","title":{"rendered":"TeamViewer"},"content":{"rendered":"\n<p>To start a remote control session for your device, the App &#8220;TeamViewer QuickSupport&#8221; needs to be installed on the device by adding the App to <strong>App Management \u2192 Enterprise App Manager \u2192 Mandatory Apps<\/strong>.<\/p>\n\n\n\n<p>Then you can use the option <strong>TeamViewer Remote Control<\/strong> the context menu (gear next to the search bar, when the device is selected or right click on the device in the tree) to start the remote control session.<\/p>\n","protected":false},"parent":1766,"menu_order":0,"template":"","class_list":["post-1780","knowledgebase","type-knowledgebase","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/kb.apptec360.com\/manual\/wp-json\/wp\/v2\/knowledgebase\/1780","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kb.apptec360.com\/manual\/wp-json\/wp\/v2\/knowledgebase"}],"about":[{"href":"https:\/\/kb.apptec360.com\/manual\/wp-json\/wp\/v2\/types\/knowledgebase"}],"version-history":[{"count":1,"href":"https:\/\/kb.apptec360.com\/manual\/wp-json\/wp\/v2\/knowledgebase\/1780\/revisions"}],"predecessor-version":[{"id":1781,"href":"https:\/\/kb.apptec360.com\/manual\/wp-json\/wp\/v2\/knowledgebase\/1780\/revisions\/1781"}],"up":[{"embeddable":true,"href":"https:\/\/kb.apptec360.com\/manual\/wp-json\/wp\/v2\/knowledgebase\/1766"}],"wp:attachment":[{"href":"https:\/\/kb.apptec360.com\/manual\/wp-json\/wp\/v2\/media?parent=1780"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}