Multitenant Management

The AppTec360 EMM is capable of hosting multiple separate tenants, each with their own users and groups, permissions and global settings.

To enable Multitenant capabilities, you have to enable it in the configuration interface of the Appliance in “Step Three – Server Settings”.

In the new menu set a username and a password for the Servermanager. Save the settings and run “Configure Appliance” in “Step Five – License Agreement” to apply the setting.

When the configuration is finished, you can now login with the set credentials through the normal Mobile Management interface.

After login you can see the following view.

On the left you can see all tenants (in this case only one with id 920) and on the right the information about this client. You also have the option to block access to the account as well as to delete the client (CAUTION: This will remove all data related to that client).

On the left you can upload a new client license, which can be either a license update for an existing client or a new license which automatically creates a new client. When a new client is created an email containing the login password is automatically sent to the e-mail address that the license was issued for.

To obtain a new or an updated client license (e.g. when in need for more device licenses) contact your sales representative.

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