Administration Manual AppTec360
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General Overview
Introduction to AppTec360
Supported Device Operating Systems
Supported LDAP Directories
Explanation of the “Supervised-Mode” on Apple Devices
Available in the Supervised-Mode
Activate the supervised mode
Adding a device to the ADE
Explanation of Android Enterprise
What is Android Enterprise?
What are the requirements to use Android Enterprise?.
What are the available modes with Android Enterprise?
How can I assign apps to Android Enterprise devices?
Upload your own Apps to the Google Play Store
Requirements and Installation
Requirements
System requirements
License key
IP-Address and DNS Resolution
SSL-Certificate
SMTP Server
Firewall Rules
Security Updates
Default Passwords of the Virtual Appliance
Configuration of the Virtual Appliance
Preparation
Configure from external host
Step One – Appliance License
Step Two – SSL Certificate
Automatic
Custom
Step Three – Server Settings
Step Four – MySQL Setup
Step Five – License Agreement
Troubleshooting
Security Recommendations
General Settings
Account Overview
Account Information
Overview
Bug Report
Feature Request
Global Configuration
eMail Settings
eMail Templates
SMS Enrollment
Privacy
GPS Access
Role Based Access
Role Management
Role Assignments
Assignment of a role
API Access
Access AppTec360 REST API
General Rules
Request example
Queries
Example Code in Python3
Apple Configuration
APNS Certificate
Step 1
Step 2
Step 3
Managed Access
User Enrollment
Shared iPad
ADE
Configurator & URL
Pool Enrollment URL’s
MDM Profile – Apple Configurator
Android Configuration
Android Configuration
Auto Enrollment
Android Enterprise
First Method: Android Enterprise Account (Google Account)
Second Method: G-Suite Account
Factory Reset Protection
AE Enrollment
Method 1: QR Code Enrollment
Method 2: NFC Enrollment
Method 3: Google Account
KNOX Enrollment
Zero-Touch
Windows Configuration
Windows Configuration
ContentBox
Configuration
LDAP Configuration
LDAP Overview
App Management
In-House App DB
Android
iOS
MacOS
Windows 10
App Settings
iOS App Settings
Android App Settings
Third Party Apps
Android
iOS
VPP / KNOX Premium
VPP Licenses
VPP Token
KNOX Premium Key
App Store Settings
Region & Language
AE Play Store
Approved Apps
Play Store Apps
Private Apps
Web Apps
Store Layout
App Bundle
Remote Control
TeamViewer
TeamViewer Connector
Install TeamViewer QuickSupport
Remote Control your device
Unattended Access
Splashtop
Sim Card Management
CSV Bulk Import
Carrier & Tariff
Subscription Management
Subscription Management
General Audit Log
Audit Log
Audit Log Settings
Certificate Management
Mobile Management
Mobile Management Screen
Device filter
Search window
Options gear
Navigation arrows
Administration account-settings
User Information
Console Settings
Login Log
Corporate administration (Root-Node) in Mobile Management
Create a Subgroup
Rename Root Node
Mass Enrollment
Mass Assignment
Quick App Administration
CSV User Import
Group Management in Mobile Management
Create a Subgroup
Edit selected Group
Delete selected Group
Create a User
Create a new Admin-User
User Management in Mobile Management
Add and enroll a Device
Profile Management in Mobile Management
Create a profile
Edit Profile
Copy Profile
Delete Profile
Inheriting of Profiles
Device Management in Mobile Management
IOS
Edit Device
Clear Passcode
Lock Device
Shutdown Device
Restart Device
Alarm & Lostmode | Disable Lostmode
Delete Device
Wipe Device
Enterprise Wipe | Remove MDM
Send Message
TeamViewer Remote Control
Send Enrollment Request
Android
Edit Device
Clear Passcode
Lock Device
Delete Device
Wipe Device
Remove MDM
Send Message
Transform to COPE Mode
Send Enrollment Request
Migrate Legacy Device
Windows
Edit Device
Delete Device
Enterprise Wipe | Remove MDM
TeamViewer Remote Control
Send Enrollment Request
Content Management
Group Files
File Explorer
Audit Trail
Trash
External Storage
Audit Log
iOS Configuration
General
Group profile overview (only on group level)
General Information
Settings
Config Revision
Device Log (only on device level)
Command Log
Possible command statuses
Asset Management (only on device level)
Asset Management (only on device level)
Device Info
Wi-Fi
Cellular
Bluetooth
Security Management
Anti Theft (only on device level)
GPS Information (only on device level)
Wipe & Lock (only on device level)
Message (only on device level)
Security Configuration
Passcode
Certificate (only on device level)
Encryption
Single Sign-On
End of Life (only on device level)
Wipe (only on device level)
Restriction Settings
Device Functionality
iCloud
Security and Privacy
BYOD
Built-In iOS Security (Container)
Activation
SecurePIM Password
SecurePIM Security
SecurePIM Browser
Exchange
Connection Management
Wi-Fi
Proxy Setup
Security Type
VPN
VPN Type
VPN
Per-App VPN
Proxy Setup
APN
Cellular
HTTP Proxy
AirPrint
AirPlay
PIM Management
Exchange Active Sync
eMail
Incoming Mail
Outgoing Mail
CalDav
Subscribed Calendars
LDAP
Web Management
Webclips
Web Content Filter
App Management
Enterprise App Manager
Installed Apps (only on device level)
Mandatory Apps
Installation-options
Web Apps
Restriction & Settings
Blacklisted / Whitelisted Apps
SysApp Restrictions
App-VPN
App Settings
Enterprise App Store
iTunes Apps
In-House
Kiosk Mode
Application Type
Package
URL
Kiosk Mode Settings
Android Enterprise – Fully Managed Device Configuration
General
Group profile overview (only on group level)
Device Overview (only on device level)
Config Revision (only on device level)
Device Log (only on device level)
Command Log
Possible command statuses
Device Settings
Client Configuration
Wallpaper
Asset Management (only on device level)
Device Info
Wi-Fi
Cellular
Bluetooth
Security Management
Anti Theft (only on device level)
GPS Information (only on device level)
Wipe & Lock (only on device level)
Message (only on device level)
Security Configuration
Device Passcode
AntiVirus
End of Life (only on device level)
Wipe (only on device level)
Restriction Settings
Restrictions
Certificate Management
Connection Management
Wifi
Security Type
WEP
WPA/WPA2
802.1x EAP
VPN
VPN Type
VPN
Per-App VPN
Restrictions
PIM Management
Gmail Exchange
App Management
Enterprise App Manager
Installed Apps (only on device level)
System Apps (only on device level)
Mandatory Apps
Black- & Whitelisting
AE System Apps
Restrictions & Settings
App Management Settings
Enterprise App Store
In-House
Enterprise Play Store
AE Play Store
Kiosk Mode & Launcher
Kiosk Mode
AppTec360 Launcher
AppTec360 Settings
Remote Control
Splashtop
TeamViewer
Content Management
ContentBox
Secure Browser
Additional API
Samsung KNOX
Restrictions
Email
Exchange
APN
Bluetooth
Connection
Android Enterprise - Fully Managed Device with-Work Profile (COPE)
General Explanation of COPE
Configuration of Profiles for COPE Devices
Reverting to AE Fully Managed Device
Android Enterprise – Container Configuration
General
Profile Overview (only on profile level)
Group profile overview (only on group level)
Device Overview (only on device level)
Config Revision
Device Log (only on device level)
Command Log
Possible command statuses
Device Settings
Client Configuration
Wallpaper
Asset Management (only on device level)
Device Info
Wi-Fi
Cellular
Bluetooth
Security Management
Anti Theft (only on device level)
GPS Information (only on device level)
Wipe & Lock (only on device level)
Message (only on device level)
Security Configuration
Device Passcode
Container Passcode
AntiVirus
End of Life (only on device level)
Wipe (only on device level)
Restriction Settings
Restrictions
Certificate Management
Connection Management
Wifi
Security Type
WEP
WPA/WPA2
802.1x EAP
VPN
VPN Type
VPN
Per-App VPN
Restrictions
PIM Management
Gmail Exchange
App Management
Enterprise App Manager
Installed Apps (only on device level)
System Apps (only on device level)
Mandatory Apps
AE System Apps
Restrictions & Settings
App Management Settings
Enterprise App Store
In-House
Enterprise Play Store
AE Play Store
Content Management
ContentBox
Secure Browser
Android Configuration
General
Group profile overview (only on group level)
Device Overview (only on device level)
Config Revision (only on device level)
Device Log (only on device level)
Command Log
Possible command statuses
Device Settings
Client Configuration
Wallpaper
Asset Management (only on device level)
Asset Management
Device Info
Wi-Fi
Cellular
Bluetooth
Security Management
Anti Theft (only on device level)
GPS Information (only on device level)
Wipe & Lock (only on device level)
Message (only on device level)
Security Configuration
Passcode
Encryption
AntiVirus
End of Life (only on device level)
Wipe (only on device level)
Restriction Settings
Restrictions
AE Device Owner
BYOD Container
Android Enterprise
Android Enterprise
Gmail Exchange
AE System Apps
Container Passcode
Samsung KNOX
Activation
Knox Passcode
Knox Security
Knox Exchange
Knox eMail
Knox Apps
Connection Management
Wifi
Security Type
WEP
WPA/WPA2
802.1x EAP
VPN
Restrictions
APN
Bluetooth
PIM Management
Exchange
eMail
AE Gmail Exchange
App Management
Enterprise App Manager
Installed Apps (only on device level)
System Apps (only on device level)
Mandatory Apps
AE System Apps
Restrictions & Settings
Black- & Whitelisting
Sys App Restrictions
Samsung Apps
Huawei Apps
App Management Settings
Enterprise App Store
Playstore
In-House
Enterprise Play Store
Kiosk Mode & Launcher
Kiosk Mode
AppTec360 Launcher
AppTec360 Settings
Remote Control
Splashtop
Teamviewer
Content Management
Contentbox
Secure Browser
Configuration Windows 10 PC
General
Group profile overview (only on group level)
Device Overview (only on device level)
Settings
Config Revision (only on device level)
Device Log (only on device level)
Command Log
Possible command statuses
Asset Management (only on device level)
Device Info
Cellular
Synchronization Info
Security Management
Anti Theft (only on device level)
GPS Information (only on device level)
GPS Settings
Security Configuration
Passcode
Antivirus
Security Center
Firewall Configuration
Firewall Rules
Restriction Settings
Device Functionality
BitLocker
BitLocker Configuration
BitLocker State
Certificate Management
Certificate List
Certificate Configuration
SCEP
Connection Management
Wifi
Security Type
Use Proxy Server
Wifi Restrictions
VPN
Connection type
Generic VPN Configurations
VPN Restrictions
Bluetooth
PIM Management
Exchange Active Sync
eMail
App Management
Enterprise App Manager
Installed Apps
Mandatory Apps
Sys App Restrictions
Black- & Whitelisting
MacOS Configuration
General
Group profile overview (only on group level)
Device Overview (only on device level)
Config Revision (only on device level)
Device Log (only on device level)
Command Log
Possible command statuses
Asset Management (only on device level)
Device Info
WiFi
Cellular
Bluetooth
Update Management (only on device level)
Update Info
Security Management
Anti Theft
Wipe & Lock
Security Configuration
Passcode
Certificate
Restriction Settings
Device Functionality
iCloud
Media Management
Connection Management
Wi-Fi
Enterprise Wi-Fi Configuration
VPN
HTTP Proxy
AirPrint
AirPlay
PIM Management
Exchange Active Sync
eMail
CalDav
CardDav
LDAP
Dashboard & Reporting
Dashboard Settings
Dashboard View
Extended Reporting
Compliance Reports
Rooted Devices
Roaming Devices
Roaming Enabled Devices
Supervised Devices
Inactive Devices
Device Reports
Devices by Ownership
All Devices
Device Carriers
SAFE Devices
Windows BitLocker Devices
App Reports
Installed Apps
Most Installed Apps
Mandatory Apps
Blacklisted Apps
User Reports
Tariff
Multitenant Management
Additional views
List all clients
APNS expiry dates
Contact
For general technical questions
For questions related to the installation of a virtual appliance
Disclaimer
WPA/WPA2
Edit
Password
Password for the AP
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