In Mandatory Apps you can define which apps have to be installed on the device. Depending on your configuration and device the app will be installed automatically or the user will be prompted to install it.

Please be aware that it is recommended to use Android Enterprise for easy app management.

The Scenarios are as listed below:

Normal Play Store Apps

Playstore App Installations always need a user interaction. Additionally a Google Account has to be configured on the device.

InHouse App Installation

On Samsung Devices these apps will be installed silently. Only exception is the container, where the user has to confirm the installation.

In any other scenario, the user has to confirm the app installation.

Android Enterprise Play Store Apps

These Apps will always be installed silently, without user interaction.

To Add a mandatory app, click on the “+” and select the desired app from the list. Please be aware that you cannot install apps from the “Google Play Store” Tab, if the device is configured with Android Enterprise either as fully managed or as container.

If using Android Enterprise, select the apps from the “AE Play Store” section. To make apps available here, confirm them in the Google Enterprise Play store by going to General Settings → AE Play Store → Play Store Apps.

When removing a mandatory app, it will also be uninstalled from the device.

You can click on the name of an app in the mandatory app list and go to the “configuration” tab to configure an app. This requires the usage of Android Enterprise and the app has to support this. Therefore the options available depend on the selected app.